Shipping policy
Free Worldwide Shipping We offer free shipping on all orders to every country worldwide — no minimum order required.
Processing Time All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Estimated Delivery Times Once dispatched, estimated delivery times are:
- Standard International: 7–20 business days
- Some remote locations may require additional time
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or other factors outside our control.
Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your order's journey.
Customs & Import Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in your order total. We recommend checking your local customs regulations before placing an order.
Lost or Delayed Orders If your order has not arrived within the estimated delivery window, please contact us at austintantanemametja@gmail.com and we'll do our best to assist you.